Refund Policy
If you're not satisfied with the products you received, you can return them within 30 days of receipt, provided they are in their original, saleable condition. The products must be unopened. Please note: because these are hygiene products, we cannot accept returns for opened products, with the exception of the Easy Stick & Blend Kit. For these, we offer a money-back guarantee!
Once you return and accept your order, you are entitled to a full refund. This does not include return shipping costs.
Returns Policy and Guidelines:
- Returned items must be returned within 30 days of receipt. After this period, we cannot accept returns.
- All returned items must be unused and unopened, with the exception of the Easy Stick & Blend Kit.
- We are not responsible for the costs of returning the items.
- Please ensure the return form is approved. Failure to do so may result in your return not being processed.
- Please ensure that all returned items are properly packaged to ensure they are not damaged during shipping.
- Please ensure all returns are sent via a traceable, insured service. We are not liable for items damaged or lost during return shipping.
Send an email to Kissr.official@gmail.com with the reason for the return, a tracking code, and your order or invoice number. The refund will be processed via bank transfer after the reason for the return has been accepted.
